Q: Tunisia (.tn) Print

Requirements for registration of domain in Tunisia (.tn domains) Requirements: <ul> <li>Contact Details (Application Form)</li> </ul> First Level Domain: Second Level Domains: Approximate process time upon receipt of documents <ul> <li>1 week</li> </ul> Registration & Renewal Period <ul> <li>For 1 to 5 years</li> </ul> **Charges: ** Notes: <ul> <li>Registering .tn will not automatically protect the .com.tn and vice versa.</li> <li>AEserver is listed as the administrative contact </li> </ul> <hr />

Question 1

Adding Add-on Domains in cPanel

Accepted Answer

If you have a Plan C, Growth Plan or Business plan hosting package, you can add more than 1 domain on the same hosting package for free.

To add a domain to your existing cPanel, please follow the steps below:

Log into cPanel (Services > My Services > Active > Login to cPanel) and search for Domains.

cPanel > Domains

Click the button "Create A New Domain" in the upper right.

Create Button

Under domain name, please enter the domain name you wish to add. Make sure to uncheck the checkbox saying "Share document root with the (primary domain)".

Adding domain name

Click Submit and the add-on domain name will be added.

Make sure to go to your domain DNS settings and change the nameservers OR edit the A record of your domain and point to new server.

Question 2

Two-Factor Authentication

Accepted Answer

What is Two-factor authentication (2FA)?

Two-factor authentication (2FA) provides an additional layer of security to your account. It requires not only a password but also a second form of verification, such as a code from a mobile app or a physical token. This helps prevent unauthorized access to your account even if your password is compromised.

By using 2FA, you can reduce the risk of identity theft, fraud, and hacking. It makes it more difficult for someone to access your account without your permission, which can help keep your personal information, finances, and other sensitive data secure.

What is time-based token?

With Time-Based Tokens, you enter a 6-digit code that regenerates every 30 seconds in addition to your regular username and password. Only your token device (typically a mobile smartphone app) will have your secret key and be able to generate valid one-time passwords for your account.

What are commonly being used token device or authenticator apps?

Install any of the commonly being used authenticator apps on your smartphone:

Google Authenticator
Authy

Due to the latest update, 2FA is now required for all user accounts and upon logging in, you will be prompted like this:

Security Question and Two-Factor Authentication Page

If there's no security question and answer set on the account:

Make sure to select a security question and enter th

Question 3

Microsoft Outlook setup for Zimbra Email Accounts

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Accepted Answer

To setup your Zimbra email on Microsoft Outlook, please follow the steps below:

Open Outlook, go to Account Settings > New Account
Select the ‘Manual setup or additional server types’ and click Next

Choose the ‘POP or IMAP’ option and click Next.

Enter the details in the respective fields.

Under Server Information, enter the following:

Account type: IMAP
Incoming mail server : zimbra.mailbox.ae
Outgoing mail server (SMTP) : zimbra.mailbox.ae**

**

Click on More Settings
In the Outgoing Server tab, make sure to tick mark the ‘My outgoing server (SMTP) requires authentication’ and select ‘Use same settings as my incoming mail server’

In the Advanced Tab, and enter the following details.

- Incoming server (IMAP) : 993
**- Encrypted connection : SSL

**
- Outgoing Server (SMTP): 465
**- Encrypted connection: SSL

**

Question 4

Unlimited Hosting (Plan C and Business Package) & Cloud - Fair Usage Policy

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Accepted Answer

AEserver offers unlimited hosting package - Plan C which has unlimited email disk space usage.

Technically, no resources are infinite and there is always a limit and hence AEserver has implemented a fair usage policy for Plan C (offshore hosting only) as of 01-February-2014 for all customers.

The fair usage applies to:

-Not using our services for file sharing and storing large amounts of data that are not a part of the customer's website (i.e files that are not related to website functionality on the www).
-Uploading large .zip, iso, .dmg and .rar archives/backups (over 5 GB)
-Not using more than 10GB of disk space per email account. You can opt to back up your mail and store it on your local devices.

Plan C customers are limited to 100GB of data on the signup date of account and this can be increased by contacting our support team who will review your account for usage and take the decision to add extra disk space.

The new packages have the following email account size limitation per email address as per our fair usage policy:
500 MB - Starter
1 GB - Growth
10 GB - Business

Due to the recent multiple cPanel license increase, the reseller packages have the following number of cPanel or Plesk accounts limitation:

Silver - 25 accounts
Gold - 50 accounts
Platinum 75 accounts

This applies to Offshore and Dubai Linux/Windows Hosting.

If any customer is found violating the above policy, they will receive a warning on first occasion

Question 5

Cyprus (.com.cy)

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Accepted Answer

Requirements for registration of domain in Cyprus (.com.cy domains)

Requirements: (.com.cy):

Application Form
A letter requesting the domain name registration (On official letterhead, should be signed and stamped by company seal)

*All documents may be submitted by email.

Requirements: (.tm.cy):

Application Form (indicate for one or two years)
A copy of Trademark Registration Certificate
A letter requesting the domain name registration (On official letterhead, should be signed and stamped by company seal)

*All documents may be submitted by email

Process time upon receipt of documents:

10-14 working days

Charges:

Note: domains registered at the end of November or December 2018 will have to be registered for 2 years until **December 31, 2019
**

Important Note:

It is not possible to register domain names in Cyprus in the name of foreign companies, however AEserver is able to register domain names on the behalf of foreign companies since local presentation is a must, meaning that Trademarks Agencies Co. Ltd., a member of AEserver will be listed as the Owner contact of your domain.
If the client has a local company, he can be the owner of the domain name. Otherwise, AEserver can register the required domain, however Trademarks Agencies Co. Ltd., a member of

Question 6

Tunisia (.tn)

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Accepted Answer

Requirements for registration of domain in Tunisia (.tn domains)

Requirements:

Contact Details (Application Form)

First Level Domain:

Second Level Domains:

Approximate process time upon receipt of documents

1 week

Registration & Renewal Period

For 1 to 5 years

**Charges:

**

Notes:

Registering .tn will not automatically protect the .com.tn and vice versa.
AEserver is listed as the administrative contact

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