• Microsoft Outlook setup for Zimbra Email Accounts Print

  To setup your Zimbra email on Microsoft Outlook, please follow the steps below: Open Outlook, go to Account Settings New Account Select the ‘Manual setup or additional server types’ and click Next Choose the ‘POP or IMAP’ option and click Next. (https://storage.crisp.chat/users/helpdesk/website/6b202a2d5c92cc00/2Some readers

• Microsoft Outlook setup for Zimbra Premium and Zimbra Enterprise accounts Print

  To setup your Zimbra email on Outlook, follow the steps below: Download the Zimbra Connector for Outlook from the link below: https://www.zimbra.com/downloads/zimbra-connector-for-outlook/ Open Outlook, go to Account Settings New Account Select the ‘Manual setup or additional server types' (https://storage.crisp.chat/users/helpdesk/website/bdc13e469fc5c800/1894e061-d8e1-4Few readers

• Are you able to receive emails but not send (port 25 blocked)? Print Are you able to receive emails but not send?Or my emai

  If you aren't able to send email, this usually means one thing: your internet provider is blocking you from using anyone's outgoing mail servers but their own. Many major internet service providers (ISPs) in EU, US and Australia block port 25 (in UAE no such issues are reported), the channel used for communication between an email client and an email server, to prevent their internet connection from being used for spam. When an email client that runs on your computer delivers messages, it uFew readers

• Error code: 550 Access denied - Invalid HELO name/SMTP authentication required Print

  Most of our servers have begun implementing the requirement of SMTP authentication that may affect customers using an email client such as Thunderbird, Outlook or Mac Mail (also mobile devices). If you are receiving "550 Access denied - Invalid HELO name" (or a similar error message) in your email client, please check your settings as follows: From the Menu Bar, Click Tools then Click E-mail Accounts Select "View or change existing e-mail accounts" then Click "Next" SeleFew readers

• How to view full email headers/ spam issues Print Full Headers, How to Enable

  The Value of a Full Email Header Here are few reasons it may be necessary to review the headers: To investigate possible spoofing and determine the source of the message To analyze timestamps along the delivery route and identify the source of any delay To test any of the mail servers in the path to see if they are on a blacklist To review Spam Assassin score To determine if the message was routed through a filtering server prior to arrival While reviewing email headerFew readers

• Calendar Sharing (Only for Zimbra Premium and Zimbra Enterprise Packages) Print

  You can share your calender between your Zimbra users if you have subscribed for the Premium or the Enterprise packages. Please check out the steps below to setup the calendar sharing for the Zimbra. Login to your webmail: https://zimbra.mailbox.ae Right click the calendar and select Share Calendar Type inFew readers

• DomainKeys DKIM - Setup and help Print

  DomainKeys Identified Mail (DKIM) is the successor to DomainKeys (DK). It is a feature that helps to prevent spam by verifying the sender of incoming emails and checking for modifications to the original message. It is recommended that everyone begin using DKIM instead of the older DK. Our servers are compatible with DKIM and implement the newer version. cPanel Currently, AEserver fully supports the DKIM outgoing authentication specification which is available with version 11.32 (or later)Few readers

• Help with error messages when Checking Email Print

  All AEserver email accounts can be accessed with a number of email clients, including Outlook, iPhone, Thunderbird, and many more.  Sometimes when you check your email or are first setting it up, you may receive an error message.  While error messages are different in each email client, below are some of the more common errors. Incorrect Password.  This is the most common error message.  When you set up your email client, make sure that you are using the password for that email account,Few readers

• What is the difference between POP3 & IMAP? Print POP vs IMAP

  IMAP (Internet Message Access Protocol) IMAP4 allows you to read emails as they appear on the hosting server. Any changes you make (delete, reply, forward, move) are seen by anyone else who logs into webmail or IMAP. This is the perfect solution for multiple users who need to access the same email account. This is also perfect for anyone who needs to access one email account from multiple devices at the same or different times. POP (Post Office Protocol) POP3 allows you to download coFew readers