• What happens next?Releasing Options

  SpamExperts systems are setup to automatically configure all users to receive a “Welcome” email once the first Spam message is seen to the user. This automatically adds user to the “Periodic Protection report” page. The “Welcome email” contains a link, where users can request a login link for their own account. This gives them the option to log directly into the interface (or via IMAP) and to access their own log search, manage quarantined messages, view their own delivery queue and other settiPopular

• All you need to know about CodeGuard Print

  What is CodeGuard? CodeGuard is a service that provides an automatic website / database backup solution. It monitors your website / database regularly. If any changes are detected, it will notify you about the changes and backup your website / database. It also allows you to restore your website / database to a previous version. How does CodeGuard connect to my website? If your website is hosted on AEserver's Linux servers, use the FTP option. Also, you must use the default FTP user tPopular

• Messages QueuedYour own fallback server(s)Troubleshooting messages in the queueReplying to messages in the queue

  If there is a failure to deliver emails on the destination server, all the emails that are sent out are put on queue locally on the filtering servers for a delivery retry.  Any emails that have been rejected permanently by the systems with an error code of 5xx, will not be in the queue and will be rejected by the system. If a recipient is marked as invalid, the email is temporarily rejected and put on queue at the senders side instead of the filtering server. *Queue AccessPopular

• Outgoing - SPF Setup Print

  Create a  TXT record for the outgoing sending domain with the following details: "v=spf1 a:6205.submission.antispamcloud.com a:release.antispamcloud.com -all" If you already have an existing SPF, simply add a:6205.submission.antispamcloud.com a:release.antispamcloud.com to your existing record.Popular

• Outgoing - DKIM Setup Print

  If your sending domains already sign with DKIM, then this should not be changed. SpamExperts will simply forward the DKIM signed messages along to the recipient. If there is no DKIM signing, you can decide to either sign this on your sending MTA, or sign with SpamExperts. It's not obliged to sign with DKIM, however it often helps to "authenticate" as much as possible your senders. Further information on how to setup DKIM with SpamExperts can be found at  https://my.spamexperts.com/kbPopular

• Outgoing - MTA Setup Print

  Instructions for configuring MTA records for different mail servers are located at the following location: https://kb.spamexperts.com/36458-mta-configurationPopular

• Creating Outgoing UsersConfiguring your Email Client

  To begin using SpamExperts Outgoing Filtering, you must first purchase a SpamExperts Outgoing Filtering service via WHMCS MarketConnect. Creating Outgoing Users The first thing you will need to do, is to create an outgoing user. To do this, follow the steps below. Click the Manage Order button within WHMCS to login to the SpamExperts Control Panel Click "Manage users" under the Outgoing section Locate the "Add a user" section pictured below. Select the "Authenticating User"Popular

• Incoming - SpamExperts MX Records Print

  To use the Incoming Filtering Services, the MX records have to be setup. Please set the records as follows: mx.spamexperts.com (Priority 10) fallbackmx.spamexperts.eu (Priority 20) lastmx.spamexperts.net (Priority 30) Once done, give it some time for the DNS propagation.  Important: For cPanel users that are using emails from cPanel, please make sure to update the email routing: Go to cPanel Look for "Email Routing" and make suPopular